Using Track Orders, you can find your orders and view their statuses, details, and histories. You can search for orders by customer, order number, request date and order type.
- To search by Order Number, type a number.
- To search by Customer, select a customer from the dropdown list.
- To search by Request Date, type a date in MM/DD/YYYY format, or select a past date range.
- To search by Order Type, select from the dropdown list of order types included in this selection.
- To search by the person who placed the order, select a user from the Requested By dropdown list.
NOTE: You are able to view details for order items that you have access to; items you do not have access to are restricted from view.
NOTE: If an order has been submitted but has not been yet processed by Iron Mountain (status of Submitted for Processing), you can also cancel the order.